Jim is fantastic at helping to link our likes and wants with specific locations, and then providing more detailed info on resorts there. We have visited multiple Sandals locations and his personal communication with the resort on our behalf, every time we have traveled, has been amazing. Without question, Jim enhances our trips in ways that cannot be duplicated.
My husband and I worked with Jim from Brookside to book our honeymoon with Sandals Barbados. Jim made sure we had all the documents we needed and was helpful in answering our questions. One major learning experience for us was how important a travel agent is for out of the country vacations - a lot of airlines will require you call and it's nice to not have to worry about International calls. We were in Barbados when Hurricane Irma was destroying the Caribbean islands and heading for Florida. Our connecting flight was supposed to be in Miami and our flight was cancelled/rescheduled from Monday to Wednesday. We reached out to Jim to review our options and decided to stay the extra couple days. That was until Tuesday morning when our flight was rescheduled again and bumped to Saturday(!), we knew this wasn't doable for us so we reached out to Jim again. My husband and I found a flight online that left that same day at 7:15pm, Jim worked quickly to get us on this flight! While we would've loved to stay at the resort for another few days, we were ready to get home and not worry about travel arrangements. I guess that would be my only complaint, it would be nice if they had been more proactive in finding us other options for getting home. I felt too much of our trip was taken up by worrying how we were going to get home.
Patty and Jim at Brookside Travel have been our trusted travel agents for years. Patty recently helped us book a fantastic last-minute trip and she even gave us tips on guides to look for when on vacation and ground transportation ideas at home. Bravo, Brookside, for helping us create many lasting vacation memories. We are so excited to take our next adventure!
My boyfriend and I had the pleasure of working with Bridget for our vacation to Costa Rica. Everything at our stay at Secrets Papagayo was absolutely perfect. Could not have imagined a more perfect setting for a couples getaway! Bridget went above and beyond making sure our trip was planned around our budget, our ideal dates, and everything ran smoothly. Can't wait to work with Bridget again!
When looking to go somewhere, we always choose Brookside Travel. Patty and Jim have always offered sound advice and assistance with the timing of our adventures. Desperate for a vacation, this year, Patty arranged one of the most amazing and relaxing vacations for us; Sandals, Emerald Bay. Patty was spot on with all that we'd experience; she knew exactly what we needed. We look forward to them helping us plan our next adventure.
Brookside Travel Llc is a US Travel Agency based in Northville, Michigan. Brookside Travel Llc is located at 1045 Novi Rd, Northville, MI 48167, USA.
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